Building Rapport in Community Setting

Building Rapport in Community Setting Clint B. Magbago Introduction This written report is all about cultural assortment which is also relating to or including many different cultures. To give you an idea what this written report is all about, it is having a heart and mind that concede, accepts, values and celebrates other ways in which people live and interact all over the world. Everybody is embraced by cultural diversity at any rates of their cultural differences. People are harmonious by cultural diversity over common phase that includes acceptance, well-being, security, esteem and physical, emotional and spiritual neutrality. FILIPINO CULTURE The Filipino culture consists of a variety of different cultures. These cultures vary from different places in the country. Although there are many cultures, there are common practices practiced by the Filipinos. Firstly, Filipino people commonly use the words Mano Po. Mano is a Spanish word for hand while Po is used in the end of the sentence when addressing elders or superiors. (Filipino Customs And Traditions) This implicates a show of respect to elderly people. Mano po is done by putting the right back hand of the elderly on the forehead of the younger ones. This also means that a blessing is given by the elderly people. Secondly, Filipinos have their unique traits of Family close ties. It is one of the outstanding cultural values that Filipinos have. The family takes care of each other and is taught to be loyal to family and elders by simply obeying their authorities. (Traditional Culture And Modern Culture: Mans Fall From Grace) One of the good examples is having a family reuni on during temporal and religious holidays like Christmas, fiestas, holy week, wedding, birthdays and many more where all the relatives are invited regardless of the number of people going. This means that Filipino culture is not only a traditional practice but also in the spiritual aspects of family bonding. Lastly, we Filipinos are very romantic. When it comes to dating, a traditional dry run is done where a man serenades a woman. In our language, it is called harana. Harana is one of the most popular forms of courtship to show that a man is very serious with his intentions to a woman. (Filipino Customs and Traditions) The young man will sing a love song in front of the ladys house. The man usually brings an instrument like guitar or sometimes it is done in acapella. You will figure out if the woman has the same feelings if she opens their windows when the young man started to sing. It also shows a sign of respect to the man who is serenading. In addition, the parents of the woman must be there to entertain the man after serenading. Usually, he is offered with food and drink. Getting to know the mans intentions, the family tends to ask questions and decide whether he is fit for the hand of their daughter. FILIPINO BELIEFS When it comes to religion, the Philippines are one of the large catholic cluster in Asia. Filipinos believe that having a strong devotion may lead to a better life and their guidance to face everyday life. (Filipino Customs And Traditions) Some Filipinos go to church every Sundays, others go twice or thrice a week depends on their devotion and how they reflect their self. Filipinos have a strong faith and belief when it comes to religion. One good example of this is Sinulog where it is a feast of Jesus Christ when he was a small child and is celebrated in Cebu City, Philippines during the 3rd Sunday of January. Different people of different countries and different places in the Philippines are all gathered together to witness the festival of the saint. They usually do the sinulog dance where they dance together with the statue of a small Jesus Christ in the street. With this celebration some people may risk their lives because of too many people gathered in the street, some are exhau sted and others are cannot breath. On worst case scenarios, it may cause a stampede. Moreover, there is another event like this, namely the feast of the black Nazarene (in Quiapo Manila) where many people wanted to touch the statue with their small handkerchief in hopes of transferring the blessing and luck from the statue. This can be a bit dangerous since thousands of people are gathered around the statue. On the other hand Filipinos also believe in superstitions. These beliefs are nabes of our culture, for one make out their beliefs from the leverage of what their customs, they charge culture and traditions to discuss anonymous or try to affright the people. Some are practiced primarily because Filipinos believe that there is nothing to lose if they will comply with these beliefs. (Filipino Customs And Traditions) it is thought by our distinct ancestors that there are other different living things that still exist in our world that we do not see in our own naked eye, and we need to respect them for us to be free from harm or any possible danger. FILIPINO COSTUMS AND VALUES Filipino people have a different variety of taste when it comes to food. We also have different specialty from different regions of the Philippines where they made unique types of lovely and tasty cuisine, but there is this one well known type of food where you can see it any every occasions. Filipinos call it lechon. It is a roasted pig that most Filipinos love because of the crispy and crunchy skin and the belly part that has a fantastic taste. It is delicious because all of the ingredients are put inside the belly of the pig that allows it to ooze out and spread all throughout the body. In addition Filipinos like to eat, we have this unique diet that came up to a six meals a day and some are eating midnight snack before going to sleep. RUSSIAN CUSTOMS AND TRADITIONS On the other hand, there are many different cultures that are migrating here in Auckland. One of this is the Russian people but they have lesser number of population. They have an organization here that celebrates their own unique custom and traditions. As what I have observed, Russian people here in Auckland they have this irrational attitude so dont ever give try to reason out to them because it will never work for them. They have this chaos belief, serendipity, and adaptation. (Russian Customs And Traditions). In addition, they prize generosity, they can have you their final meal they have if they take that you really require it. So if you are in need they will help you as long as they can, but you have to give back in return. Moreover Russian people also are quite emotional if they have problems. They will keep it to themselves thats why Russians are prone to suicidal attempts. They are also very respectful to women especially to old women. If there are gathering and they invited you, you must bring some present like beer or something that can contribute. Furthermore, Russian people dont talk too much to strangers, but they are a very good friend when you know them better. Russians are not racist; we were grown up in the world, where everybody is equal and where the friendship of nations is an important part of our agenda. (Russian Customs And Traditions). If encountered with a different looking person, Russians tend to stare at people. But, this does not mean that they are judging the person, it is so because they see the person is different and they havent seen one in their country. In addition Russian people also believe in force field, for example the sunlight, they set stored by giving to them a good mood and nice feeling. TWO STRATIGIES ON HOW TO BUILD TRUST AND RAPPORT I think in dealing with this kind of culture is not easy for me to do but there are plenty of ways to catch their attention and established rapport. Firstly, you must accept their culture so that you will know and understand their way of living. In this way, we will be able to understand and interact easily with them. Secondly, you must introduce yourself properly and explain to them what your intentions are because they are cautious when it comes to strangers. Knowing each other is simplest way in establishing trust and rapport to one another. CONCLUSION In conclusion, there are no boundaries of getting to know other cultures, worried no more as long as you know its limitations and able to deal, understand, accept, and respect each culture as we encountered in our daily journey. REFERENCES Filipino Customs And Traditions. Vigattin Tourism (ARTICLES) Philippines. N.p., 2017. Web. 29 Jan. 2017. Russian Customs And Traditions. Way to Russia Guide. N.p., 2017. Web. 30 Jan. 2017.

Uinit 1

Unit 1: Develop and evaluate operational plans for own area of responsibility Unit code: B1 Unit reference number: Y/600/9588 QCF level: 5 Credit value: 6 Guided learning hours: 25 Unit summary This unit helps learners to develop, implement, monitor and review operational plans for own area of responsibility. Assessment requirements/evidence requirements Assessment must be carried out in way that is consistent with the requirements outlined in Annexe D: Assessment Strategy. To pass the unit, learners must meet all of the assessment criteria. Assessment methodologyThis unit is assessed using evidence from the workplace, i. e. observable performance, physical products of work (such as reports, plans, correspondence etc), witness testimony, discussion and questioning etc. Simulation is not allowed. Learning outcomes and assessment criteria NoLearning outcomesAssessments Evidence typePortfolioDate 1 Be able to align objectives of own area of responsibility with those of own organisation. 1. 1 Identify operational objectives within own area of responsibility. PPC work plan Activity sheetsRef 2 App A + B4/3/13 1. Analyse objectives of own area of responsibility in relation to those of own organisation 2 Be able to implement operational plans in own area of responsibility2. 1 Assess risks associated with operational plans and include contingency arrangements 2. 2 Identify support from relevant stakeholders 2. 3 Implement operational plan within own area of responsibility 3 Be able to monitor and evaluate operational plans in own area of responsibility3. 1 Monitor procedures within the operational plan 3. 2 Evaluate operational plans and implement any necessary actions.

The Provenance Paradox

The provenance paradox describes the challenge for brands originating in a number of regions in the world failing to compete in the top tier markets. Their origin carries a stigma which places them at an inferior position to brands that originate in supposedly more developed and reputable regions. Certain geographies are perceived to produce better products than others, despite the essence being that the products are of the same quality. Following the examples from the case on how they built their up market positions with the strategies for combating the provenance paradox have been detailed: Flaunt Your Country of Origin and Stick to Colonial History Example: Chocolates El Rey and Concha y Toro Chocolates El Rey fails to find a position in the market where it can compete with the famous brands solely because it comes from Venezuela. For this chocolate brand, breaking through the barrier may be through emphasis on the fact that the reputable European chocolate brands actually acquire their main ingredient- cacao beans from El Rey. If El Rey processes these cacao beans, what would prevent it from maintaining the same quality in taste and richness when producing their own chocolate product? However, this may still be a weak point to stress on for El Rey, as consumers may still doubt them having the supposed expertise in refining the ingredient into the final chocolate product. Furthermore, Concha y Toro, the Chilean winemaker should deeply engage in brand management, like El Rey, in order to build stronger awareness of Chile’s exclusive varietals. By this, we describe wines made primarily from a single named grape variety typically displaying the name of that variety on the wine label. Both of these brands should stick to what they do best, in the case of El Rey, them processing some of the best cacao beans in the world, and Concha y Toro having its country, Chile producing great varietals and having a long viticultural history dating to the 16th century, should keep on the combat to get their brands known by firstly establishing price competition and continuing to be low-cost suppliers as they continue to focus on the commodities that made their countries successful way back, and hence achieve scale. Downplay Your Country of Origin Example: Corona Beer Other producers counter the effects that arise with the branded product origin on the positioning of the brand in the market by deviating focus from where the brand really comes from. Where the product is manufactured becomes an insignificant factor in the promotion, and other attributes of the branded product place it on the upper market segment. Corona Beer is one of the brands that use this strategy of ‘downplaying the country of origin’. This type of combat to the provenance paradox renders the brand at risk of not being strong enough to sustain growth in popularity and trust as consumers eventually want to relate the product to where it really comes from. Not establishing the origin raises doubt of authenticity by the consumers. Nonetheless it works well in preventing the brand from being harmed by geographical undermining. Hide Behind A Front Country Example: India IT consulting companies Companies known to produce relatively cheap products are associated with low quality as well. This is the example of IT consulting companies from India as they are presumed to be good for outsourcing IT grunt work, but not for high-level strategic consulting. Hence, these companies tend to consider the â€Å"hide behind a front country† strategy by setting up fronts in Europe to be able to earn premiums for their services in Europe by downplaying the fact that they are Indian companies and choosing to hide behind a front country. Build a Brand For the Long Haul Example: Korean LG & Samsung and Japan automobiles In the electronics industry, brands such as LG and Samsung did not just reach great heights overnight. The fact that they are of Korean origin raised many doubts about their product being of quality competent enough to compete with top electronic brands. The perception of the Brands not being good quality was gradually countered through a strategy of building a brand for the long haul. They did not just emulate high performing brands overnight, but they let the consumers realize their quality through the smaller markets that hey were initially able to penetrate. With time, consumer confidence in the brands positioned them in the upmarket segment. Furthermore, Japan can serve as the best example of how the slow progression to upmarket positioning is nothing easy as after 50 years the Japanese brands in the automobile industry (Nissan, Honda and Toyota), and electronics (Sony) have achieved the upscale position commanding steep premiums with strategic and financial commitment. End note. Having also learnt about â€Å"The Champagne Effect†, where the Protected Geographical Status is a framework of labeling restrictions enforced by the European Union, this framework is more of a tool to insulate brands from quality competition by reinforcing stereotypes about provenance and limiting opportunities for new players from new markets, and not really to prevent inauthentic, cheaper products. This only serves as another hurdle for emerging-market companies. However, as brands compete to overcome provenance paradox, they should consider social media, such as facebook, as this is an inexpensive channel to tout positive consumer reviews and hence get their brands known globally. They should follow what the top brands are already doing. The brands seeking for acceptance have a long way to go as emerging markets are developing faster than the stereotypes are eroding. Hence, with the help of the strategies for combating the provenance paradox they will be able to get out there and be globally recognized with patience, and long standing perseverance.

Marketing Management 14th Edition Test Bank Kotler Test Bank

Marketing Management, 14e (Kotler/Keller) Chapter 1 Defining Marketing for the 21st Century 1) Which of the following statements about marketing is true? A) It is of little importance when products are standardized. B) It can help create jobs in the economy by increasing demand for goods and services. C) It helps to build a loyal customer base but has no impact on a firms intangible assets. D) It is more important for bigger organizations than smaller ones. E) It is seldom used by nonprofit organizations. Answer: B Page Ref: 4 Objective: 1 Difficulty: Easy 2) ________ is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior†¦show more content†¦A) Durable B) Impulse C) Physical D) Luxury E) Intangible Answer: C Page Ref: 5 Objective: 2 Difficulty: Easy 6) As economies advance, a growing proportion of their activities focuses on the production of ________. A) products B) events C) experiences D) luxury goods E) services Answer: E Page Ref: 5 Objective: 2 Difficulty: Moderate 7) Car rental firms, hair dressers, and management consultants provide ________. A) goods B) experiences C) events D) services E) information Answer: D Page Ref: 5 Objective: 2 AACSB: Analytic skills Difficulty: Easy 8) The Soccer World Cup is promoted aggressively to both companies and fans. This is an example of marketing a(n) ________. A) idea B) place C) luxury item D) event E) service Answer: D Page Ref: 5 Objective: 2 Difficulty: Moderate 9) The Malaysia, TrulyShow MoreRelatedEbooks Solution Manuals and Test Banks for Text Books19223 Words   |  77 PagesDear all, If u need anything from the list, do contact us anytime, we provide competitive prices and fast delivery after payment done. We are assisting students by providing them quality services regarding Solutions and Test Bank for courses. We hope that you people will like our service and get better grades. 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